making a reservation. 訂房
All rooms are fully booked. 客滿/房間已經預訂一空。
How many people are in your party? 請問有多少人要住?
Which room type do you prefer? 請問要那一種房間?
How many days will you be staying? 請問要住幾天?
When do you plan on staying with us? 請問何時要來住?
pick-up service 接送服務
to confirm (a reservation) 確認(訂房)
to notify (someone) 通知(某人)
room availability 空房